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Client complains.
Stomach sinks.
“Obviously I didn’t make that detail very clear, did I?”
(I didn’t even think I had to.)
If you haven’t ever been in this situation, consider yourself eternally lucky. If you have, then you know the feeling. You would do anything to go back in time to tell them everything you meant to.
If you’ve ever found yourself in a situation where you’re getting bitten for not setting client expectations correctly, you want to take a trip with Michael J. Fox back to when you had the opportunity to set the client’s expectations correctly.
But sadly, your imaginary DeLorean is fresh out of a flux capacitor.
So rather than try to figure out time travel, let’s work together to come up with a few ways to better set photography client expectations from the onset. Ultimately, this is an effort toward creating a photography experience, and one they’ll love.
Here are 5 tips on creating a better photography experience for your clients so you can avoid these sticky situations.
